FAQ'S - Little Street

FAQ’S

What time does Little Street open?

Our first session is at 09:30.

Do I have to pre-book?

Pre-booking is not essential however we recommend it to avoid disappointment at the door. We operate strict limits on the number of people in the building during each play session and will not exceed this.

Can I arrive at any time?

We operate pre-defined play sessions to allow us time to tidy up in between, ensuring that every child gets to experience Little Street at its best. You may turn up at any time during a play session but you will be required to leave at the end of that session even if you have not been there for the full 90 minutes.

Why do you charge for adults?

For health and safety reasons and to ensure a quality experience for all of our visitors, we have to restrict the total number of entrants to Little Street. All child tickets permit free entry for one adult. Additional adult entry is charged at a rate to cover basic operational costs only.

What age is Little Street aimed at?

We believe that Little Street will be most appealing to children from walking age to 7 years, however children of all ages are welcome, especially those that enjoy role play and dressing up.

What facilities do you offer for babies?

We provide high chairs or Bumbo seats and have baby change facilities onsite. A small soft play pen is also available for babies with a limited selection of sensory toys.

Do you serve food?

We have a small cafe onsite serving hot and cold drinks as well as fresh cakes and healthy snack options. The cafe is only open during the play sessions.

Do you accept debit/credit card payments?

We do accept most major credit and debit cards, however for transactions under £5 there is a 50p charge. Please note, we are unable to accept American Express payments.

Do you offer parties?

We offer exclusive venue hire for parties. Please contact us for more details.

Large group bookings are permitted up to a maximum of 30 people but need to be booked via telephone at the relevant play centre.

Can I bring a buggy / pram?

For health and safety reasons, we cannot accommodate buggies or prams within the play centre. However, we do provide a buggy shelter outside (Frimley) or buggy parking in the lobby entrance (Maidstone & West Byfleet). Car seats are permitted inside the play centre.

Do you have wheelchair access?

Little Street Frimley is based within a building built in 1887 which unfortunately does not currently have suitable access for wheelchairs.

Maidstone is wheelchair accessible (via the shopping arcade passenger lift) and has disabled toilet facilities.

West Byfleet does not currently have disabled toilet facilities.

What is your cancellation policy?

Pre-booked tickets are non refundable. With a minimum of 24 hours notice we can transfer your booking to an alternative date.

I love Little Street. Its innocent fun; dressing up, make believe, be manic as you like 1.5 hours of unbridled joy. My four year old quite enjoys it too 🙂
If you haven’t been yet then do. Its energy well spent, great for the imagination and the bonus being you don’t even need to tidy up afterwards. Really good value for money for a 90 minute session. We are delighted that we have one nearer to us in West Byfleet now.

Jo Strang
Beautifully done. The attention to detail is superb; not just the play areas, but the cleanliness and layout. Will be coming back.

Katy Beaumont
My daughter loves Little Street so I was very happy when this one opened up nearer to us. The West Byfleet one feels spacious and my daughter had a great time. I think maybe a cafe/shop play area (like Frimley) rather than the school room might work well. It was great being able to sit down in the cafe area with my daughter while she had a snack, I was surprised they didn’t serve babycinno’s though, I think your missing a trick there

Liz Drummond
I visited Little Street today with my daughter for the first time, I am speechless and so was she! It is such an original and amazing concept. My daughter’s jaw dropped when she got inside. She was so excited to play in the cafe, which is the first role play set you come to. After a good while in there I told her there were other sets to play in and she was just squealing with delight. The place is clean, well kept and has really good facilities. I wholeheartedly recommend it to everyone with children. We will definitely be coming back regularly. It’s a great place!

Umi HF
Booked tickets and visited today 7-5-16, 1st visit here, previously read the reviews on here before booking and I’m so glad that we went, the children age 5,4 and 3 absolutely loved it, I loved how the doors was closed after every session so the staff could tidy and clean before the next session started, wearing socks is a must for all adults and children, the whole place is clean and tidy and the staff are super happy and helpful, the cafe sell a range of snacks,drinks and yummy cakes that can be purchased, it’s an amazing idea for a business and with out a shadow of a doubt we will be rebooking to visit again soon x x

Pipshay2012
Took my 3 year-old today with her similar age cousins and they all had so much fun. There was a birthday party group too but it is not overcrowded like other places. Good quality facilities and toys, very well planned and maintained little place, just enough for 90 mins of fun. Some of us adults enjoyed it too in fact:) Will definitely take her back!

Jing L